iPhone email setup
*Note: Recent updates from Apple have changed how you’ll set up the mail app on your iPhone. For updated instructions, visit Apple’s website here.
OLD INSTRUCTIONS
Steps to add an IMAP email account on older iOS devices.
To Set up Email on Your iPhone, iPad, or iPod Touch
(Settings > Mail, Contacts, Calendars > Accounts and choose Add Account)
Go to Settings.
On the Settings screen, tap Mail, Contacts, Calendars
Tap Add Account
Tap Other
Tap Add Mail Account
Enter your Name, email Address, Password, and a short Description for your email (i.e. “David’s email 1”). Tap Next
Tap IMAP
Under Incoming Mail Server
Name: “Your Name”
Username: “Your email address” (i.e. david@castlewood.com)
Password: “Your email account password”
Incoming Server:
Host Name: “We will give you this” (i.e. network.sitehosted.com)
User Name: “Your email address” (i.e. david@castlewood.com)
Password: (should already be filled out if not re-enter email password)
Outgoing Server: “We will give you this” (i.e. network.sitehosted.com)
User Name: “Your email address” (i.e. david@castlewood.com)
Password: “Your email account password”
Click Next (Verifying) If a window pops up saying “Cannot Verify Server Identity”
Choose “Continue” (Verifying) If a window pops up again saying “Cannot Verify Server Identity”
Choose “Continue“
Make sure mail and notes are both turned on.
tap Save
tap Done
Open the account you just created Settings / Mail, Contacts, Calendars
Click on the IMAP account
Scroll down to Outgoing Mail Server and click on the SMTP account
Click on the Primary Servery account
Make sure Server and Use SSL are both on (green)
Click on Server Port and change to 465
Click on Authentication Password> and check password. Tap Go Back
Tap Done
Phone should say “Verifying”
SMTP should come up at the top of the screen
Click on Accounts/Advanced to go back
Go to Incoming Setting
Change Server Port to 993 if need
Click on Authentication Password> and check password. Tap Go Back
Make sure Use SSL is on (green)
Upon successful completion you will be taken back to the Mail Settings screen. You will still need to configure your folders since you are using IMAP. Select your newly created account and enter the Advanced section:
IMAP path Prefix / inbox
Now you will be able to choose the Drafts, Sent, and Deleted folders on the server. This way your folders will be in sync no matter where or how you access your email. Just choose each Mailbox on the same Advanced screen and select the matching folder on the server:
Go back and click Done
On your iPhone or iPad go to Mail and choose the mail account you want to access.