Android email setup

Steps to add an IMAP email account on your Android device.

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1. From the home screen tap Apps, then “Email”
*note: some devices will have an icon for gmail, and another for email in general. If you’re not using gmail, make sure you select the other icon (it’ll probably look like a white envelope with an “@” on it).

 

2. Next you’ll be asked to select an email provider.  Select “Other” and enter your Email address and password then select “Manual Setup”.

 

3. Your email settings may automatically load. If not, select “Manual setup”. If you do go the manual route, you’ll need to go through these steps.

 

4. After selecting manual setup, you’ll be asked to choose the type of email account you are setting up. You may choose from POP3 account, IMAP account, or Microsoft Exchange ActiveSync.

In this case, we’ll be setting up an IMAP account, which is a good safe option in most cases. Check out this page about the differences between different email protocols if you’re interested. Select “Next”

*Note: The process of setting up IMAP and Microsoft Exchange ActiveSync are similar.

 

5. After selecting IMAP as your email protocol, enter your server settings. This information will include the email account’s user name and password, as well as the IMAP server name, the security you want to use, the port number, and Delete email from server setting. If you do not know these details, you will need to get them from your email provider. You can usually find this information by logging into your email from a desktop and looking for “Configure Mail Client“.

Incoming Server Settings:  Your IMAP server will be something like (mail.castlewood.com).  It will not be this as this is just an example.

Security Type:  Choose SSL (Accept all certificates)

Port number:  May be different but is often 993 for IMAP SSL

Username:  Is you email address (i.e.  chuck@castlewood.com)

Password:  Password for you email may already be there but if not type that in.

Select “Next”

Outgoing Server Settings:

SMTP Server: Your SMTP server will again be something like (mail.castlewood.com).  It will not be this as this is just an example.

Security Type:  Choose SSL (Accept all certificates)

Port number:  May be different but is often 465 for SMTP SSL

Require Sign In:  Check This Box

Username:  Is you email address (i.e.  chuck@castlewood.com)

Password:  Password for you email may already be there but if not type that in.

Select “Next”

*Note: If you’re a Castlewood client, just ask us and we’ll provide this information.

 

6. Your device will attempt to connect to the mail server using the information you’ve entered. If it can’t connect, you’ll be asked to edit your details and try again. If the connection is successful, you will be logged in and taken to the Account options screen where you can choose how often the server is checked for new mail, and other options that may vary by device.

 

7. Once you’re finished, you’ll be asked to give this mail account a unique name. This account name is used to tell it apart from any other email accounts on your device.

Your Name:
Make sure you enter “your name” as you would like it to appear on your outgoing messages.